Support

We're here to help. Choose the fastest way to reach us.

Live chat

Sign in and tap the chat icon at the bottom right to speak with our support team in real time. Your history is saved to your account.

Sign in to chat

Email us

Prefer email? Send details and screenshots to our team and we'll get back to you.

metceoai@gmail.com

Response times

Live chat: usually within minutes during business hours. Email: within 24 hours.

Common questions

  • My purchase is pending — what now? Requests are reviewed and confirmed by our team. You'll be notified in-app and by email the moment it's processed.
  • My request was rejected. Your wallet is automatically refunded in full. You'll see the refund reflected immediately.
  • How do I fund my wallet? Sign in, go to Dashboard, and tap Fund Wallet.